Question: How do I get email for my domain name
to work as: myname@my-own-domain.com? |
In order for you to use your own registered domain
name as your email address on the internet,
you have to
signup for an email service plan or
get a hosting plan which already includes email
service.
This enables you to route custom email through our
servers.
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Question: After I get email service for my domain
at HostSite.com, what do I do next? |
In order to make your domain name resolve to our
email hosting servers, you have to change the
DNS Nameservers listed for your domain name to:
ns1.hostsites.com
ns2.hostsites.com
ns3.hostsites.com
After you changed your
DNS Nameservers, your domain's email address should start resolving
in 24-48 hours.
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Question: How do I change the DNS Nameservers
listed for my domain? |
Assuming that you registered your domain name here
at HostSite.com,
changing the DNS Nameservers listed for your domain
is very easy to do here.
No special knowledge is required. You do not even
have to know what a
DNS NameServer is in order to do this.
1. Login to your
Account Manager
2. Click on "Domain Accounts" link
3. Click on the domain name you want to manage.
4. Click on "Change DNS NameServers" link.
5. Edit or add your DNS NameServers listed on that
page.
When the page shows all three NameServers listed, you're
done!
6. In 24 hours, you should be able to see your
website resolve on the internet
as those three DNS Nameservers propagate worldwide.
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Question: How do I setup my mailbox users with
separate login and passwords under my domain? |
1. Login
Account Manager
2. If you have an email-only plan, click on the "Email Accounts" menu
Otherwise, if you have a hosting plan, click on the "Hosting
Accounts" menu.
3. If you have an email-only plan, click on the "Email Manager" button to launch
your Email Manager control panel.
Otherwise, If you have a hosting plan, click on the "WebSite
Manager" button
to login into your hosting control panel.
4. Inside the control panel, click on
the "E-mail" menu located on the top left corner of
the page.
This will bring up a sub-menu directly below it with
an icon which reads: "EasyMail Setup"
5. Click on the "EasyMail Setup" icon.
6. From here you can control the email users under
your-own-site-name.com
7. You are now working on the Easymail Setup
"Accounts" tab.
From the "Accounts" tab, you can create, delete, or
rename your user's mailboxes.
To add a user: called
person1@your-own-site-name.com
a.) click on the "Create" button to start the add
mailbox process.
b.) For the Username, enter in:
person1
c.) For the Password, enter in the
IMAP/WebMail password you want
person1@your-own-site-name.com
to use.
d.) Click "Apply." person1@your-own-site-name.com
now has his/her own
separate login and password account for POP3, IMAP, or
WebMail.
e.) If you click on the "Accounts" tab, you should
see person1 appear
under the "--- Select an Account ---" box. This is
how you know your mailbox user exists.
f.) To add another user mailbox account, repeat the
same steps from a to e.
This login and password you just created for
person1@your-own-site-name.com
is used inside your Outlook or WebMail.
To delete a user: called
person1@your-own-site-name.com
a.) click on the "Accounts" tab
b.) Under the text area box which reads "--- Select
an Account ---"
Click over person1 and
highlight it from the list of mailbox users.
c.) Then click the "Delete" button.
d.) If you click on the "Accounts" tab, you will no
longer see person1
appearing in the mailbox list.
under the "--- Select an Account ---" text area box.
To change the password
for a user mailbox:
called
person1@your-own-site-name.com
a.) click on the "Accounts" tab
b.) Under the text area box which reads "--- Select
an Account ---"
Click over person1 and
highlight it from the list of mailbox users.
c.) The IMAP and WebMail password for
person1 should appear
inside the Password text box on the right.
d.) To change the password, simply type over the
current password, and replace it.
e.) Then finalize the change by clicking the "Apply"
button below.
Your login password for
Outlook and WebMail is now changed. |
Question: What is my email settings for POP3 or
IMAP for Outlook? |
Note: Using POP3 instead of IMAP, can have unintended consequences. Do not use POP3 unless you want to download and delete your mail off the mailserver.
Do not use POP3 if you are using Webmail, because it will cause all your webmail to completely disappear, as it downloads all the mail to your local machine.
For the following email setting examples, remember
to replace your-own-site-name.com
with your actual domain name.
Incoming (IMAP) server:
securemail2.megamailservers.com
Outgoing mail (SMTP) server:
securemail2.megamailservers.com
Note, the SMTP requires authentication (a
username and password) before it will allow you to
send out email.
If you can download your email fine,
but can not send out email, it means you did not
tell your email software
to use 'authentication' to include your login and
password.
Make sure that you check the box which reads:
"outgoing mail server requires authentication."
Next you need to tell Outlook your username and
password.
User Name:
person1@your-own-site-name.com
(replace example with your full email address)
Password:
(The IMAP /
WebMail password chosen by you from step #7c above)
Remember your
username for your IMAP or Webmail is your full email
address.
Do not just enter your username as 'person1'
or it will not work.
Instead use the format as:
person1@your-own-site-name.com
where the person1 part is replaced with your own
mailbox username.
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Question: How do I access my email through
WebMail? |
You can access your webmail through:
https://www.hostsite.com/webmail/
There is 3 different versions of the webmail, so you
can choose which version you like to use.
The
best looking version with the most features
is the "Advanced IE6" version built for newer web
browsers.
You have to select the version before
logging in.
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Question: What is the largest attachment size
that I can send? |
For any Office
Class Email Account, you can send a 30MB file
and receive an attachment up to the
10MB of email space that you have free. For any
Business Class Email Account,
you can send and
receive attachments up to 30MB.
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Question: How do I setup auto responders? |
1. Login
Account Manager
2. Click on the "Email Accounts" menu
3. Click on the "Email Manager" button to launch
your Email Manager control panel.
4. Inside the Email Manager control panel, click on
the "E-mail" menu located on the top left corner of
the page.
This will bring up a sub-menu directly below it with
an icon which reads: "EasyMail Setup"
5. Click on the "EasyMail Setup" icon.
6. From here you can control the email users under
your-own-site-name.com
7. You are now working on the Easymail Setup
"Accounts" tab.
8. Click on "autoresponders" tab.
9. Click on the "Create" button to setup your
auto-response message. |